Refund policy

Refund policy

Returns

We offer a 30-day return window (from the purchase date) for eligible merchandise if Approved. Refunds are provided in the form of a Denye’ e-gift card, which excludes original shipping costs.

You can always contact us for any question or concerns about your item(s)

ContactUs@Denye.Shop 

 Exchanges 

We currently do not have an exchange option. Exchanges are not accepted.

 Refunds

We currently do not have a refund option. All sales are FINAL.

 Damages and Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.